🔒 Privacy Policy
How we collect, use, and protect your personal information at Algo-8
Effective Date
This Privacy Policy is effective as of July 12, 2025 and applies to all users of Algo-8 services.
Table of Contents
1. Introduction
Algo-8 (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our professional forex account management services.
Our Commitment
We believe in transparency and will only collect information necessary for providing our services. Your privacy is fundamental to how we operate.
By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
2. Information We Collect
2.1 Personal Information
To provide our forex account management services, we collect the following personal information:
| Information Type | Details | Purpose |
|---|---|---|
| Contact Information | Email address, mobile phone number | Service communication and support |
| Location Data | Country of residence, billing address | Regulatory compliance and invoicing |
| Account Information | Broker account details, trading preferences | Account management and trading execution |
| Financial Information | Trading performance, account balances | Performance reporting and fee calculation |
| Identity Verification | Account holder information (if different from client) | System compliance and verification |
2.2 Automatically Collected Information
When you visit our website or use our services, we may automatically collect:
- Technical Information: IP address, browser type, device information
- Usage Data: Pages visited, time spent, navigation patterns
- Communication Records: Emails, chat logs, support interactions
Account Holder Verification
When the client name differs from the broker account holder name, we must collect the account holder’s information to maintain compliance and system integrity.
3. How We Use Your Information
We use your personal information for the following purposes:
3.1 Service Provision
- Managing your forex trading account professionally
- Executing trades based on our systematic strategy
- Monitoring account performance and risk management
- Providing customer support and assistance
3.2 Business Operations
- Calculating and invoicing performance fees
- Generating performance reports and analytics
- Maintaining accurate client records
- Processing payments and financial transactions
3.3 Communication
- Sending service-related notifications and updates
- Providing market insights and trading information
- Responding to inquiries and support requests
- Delivering monthly performance reports
3.4 Legal and Compliance
- Complying with regulatory requirements
- Maintaining records for legal purposes
- Preventing fraud and unauthorized access
- Enforcing our terms and conditions
4. Legal Basis for Processing
Under applicable data protection laws, we process your personal information based on the following legal grounds:
- Contractual Necessity: Processing necessary to perform our account management services
- Legitimate Interests: Our legitimate business interests in providing professional forex management
- Legal Obligations: Compliance with financial regulations and legal requirements
- Consent: Where you have provided explicit consent for specific processing activities
Your Control
You have the right to withdraw consent at any time, though this may affect our ability to provide services.
5. Information Sharing
5.1 When We Share Information
We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:
- Service Providers: Regulated brokers and essential service providers under strict confidentiality agreements
- Legal Requirements: When required by law, regulation, or legal process
- Business Protection: To protect our rights, property, or safety, or that of our clients
- With Consent: When you have explicitly authorized information sharing
5.2 Third-Party Services
We work with carefully selected third parties to provide our services:
- Regulated Brokers: For account management and trade execution
- Payment Processors: For secure fee processing
- Technology Providers: For secure communication and data storage
Third-Party Protections
All third parties are required to maintain appropriate security measures and use information only for specified purposes.
6. Data Security
We implement comprehensive security measures to protect your personal information:
6.1 Technical Safeguards
- Encryption: All data transmission and storage uses industry-standard encryption
- Access Controls: Strict access limitations based on job requirements
- Secure Infrastructure: Protected servers and secure hosting environments
- Regular Updates: Continuous security updates and monitoring
6.2 Organizational Measures
- Staff Training: Regular privacy and security training for all team members
- Confidentiality Agreements: All personnel bound by strict confidentiality requirements
- Limited Access: Information access restricted to authorized personnel only
- Incident Response: Procedures for handling any security incidents
Your Responsibility
While we protect your information, you should also protect your account credentials and notify us immediately of any unauthorized access.
7. Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this policy:
7.1 Retention Periods
- Active Clients: Information retained for the duration of service provision
- Performance Records: Trading performance data retained for 7 years for regulatory compliance
- Communication Records: Support and communication records retained for 3 years
- Financial Records: Fee and payment records retained for 7 years
7.2 Secure Disposal
When information is no longer needed, we securely delete or anonymize it using industry-standard methods.
Legal Requirements
Some information may be retained longer to comply with legal obligations or resolve disputes.
8. Your Rights
You have the following rights regarding your personal information:
8.1 Access and Information
- Access: Request access to personal information we hold about you
- Portability: Request a copy of your data in a structured format
- Information: Understand how your information is being used
8.2 Control and Correction
- Correction: Request correction of inaccurate or incomplete information
- Restriction: Request limitation of processing in certain circumstances
- Objection: Object to processing based on legitimate interests
8.3 Deletion and Withdrawal
- Deletion: Request deletion of personal information (subject to legal requirements)
- Consent Withdrawal: Withdraw consent for specific processing activities
Exercising Your Rights
To exercise these rights, contact us using the information provided at the end of this policy. We will respond within 30 days.
9. Cookies and Tracking
9.1 Cookie Usage
Our website uses cookies and similar technologies to:
- Ensure proper website functionality
- Remember your preferences and settings
- Analyze website usage and improve our services
- Provide secure access to client portals
9.2 Cookie Types
- Essential Cookies: Required for website functionality
- Performance Cookies: Help us analyze and improve website performance
- Functional Cookies: Remember your preferences and settings
9.3 Cookie Control
You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.
10. International Data Transfers
As we operate internationally with team members in multiple countries, your information may be transferred to and processed in:
- United Kingdom (primary operations)
- European Union countries
- Australia, South Africa, and UAE (team locations)
Transfer Protections
All international transfers are protected by appropriate safeguards, including adequate protection determinations and standard contractual clauses.
11. Children’s Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we discover that we have collected information from a child, we will promptly delete it.
Parental Notice
If you believe your child has provided us with personal information, please contact us immediately so we can delete the information.
12. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes:
- Updated policy will be posted on our website
- Effective date will be updated
- Active clients will be notified via email
- Significant changes will include additional notice
Staying Informed
We encourage you to review this policy periodically to stay informed about how we protect your information.
13. Contact Information
If you have questions about this Privacy Policy or how we handle your personal information, please contact us:
Privacy Contact Details
Email: privacy@algo-8.com
Subject Line: “Privacy Policy Inquiry”
General Support: support@algo-8.com
For Data Protection Rights:
Include “Data Rights Request” in your subject line and specify which rights you wish to exercise.
Response Time:
We will respond to privacy inquiries within 30 days of receipt.